|
|
 |
Frequently Asked Questions and Their Answers
Here you'll find answers to the questions most commonly asked by visitors and new
Gold Members about using Landlord.com's e-Forms Center, the best forms anywhere.
|
|
Getting
Started
How do I get started?
Which Membership package
should I choose?
What are the system
requirements and what
type of computer do I
need?
Does e-Forms Center work
with my Macintosh
computer?
What kind of printer
will I need?
Can I access my account
from any computer?
Will I need any training
before I can use the
e-Forms Center?
I
need a little more
convincing. Do you have
a detailed list of
Membership benefits? And
what have other members
had to say about
membership?
Can I register online if
I do not have an active
email address?
What if my email changes
or I want an easily
remembered password;
will I be able to update
my account?
If
I have trouble logging
in what steps should I
take before contacting
someone at Landlord.com?
Can I use any version of
the most popular
browsers with e-Forms
Center?
How do I get
started?
If
you have already signed up
at Landlord.com and know
your user name and password,
go
straight to "Member's Log-in" (if you don't
remember just enter your
email address (in the
"Forgot Password") and your
account information will be
emailed to you.
For new members,
it's very simple. All you
need is
Adobe
Acrobat Reader (free
software from Adobe.com).
Next, you will need to
sign-up
(register) for free at
Landlord.com, select your
unique user name and
password. Once you click
"Join", you will be able to
immediately
log-in
and access hundreds of
rental and business forms.
For New Visitors
(Trial-Membership)
Do This;
1.
Sign up here.
You will be
asked to select
a unique
username,
password and
enter your
e-mail address
and postal ZIP
code. You will
be e-mailed your
membership
registration and
a web address
where you can
log-in (or see
2. below).
|
2.
Log-in. Get
ready to see the
most
comprehensive
set of landlord
forms on the
Internet.
|
Which Membership package
should I choose?
You should
choose the package that best
fits your present and
projected needs.
Click to see the "Levels
of Membership Comparison
Chart," or
review the summary below;
-
Registration or Sample
Membership (free):
If you just want to
sample the quality
rental and business
forms, checklists,
landlord letters,
agreements, disclosures
and other time saving
form documents
Landlord.com has, then
Registration or Sample
Membership (FREE) is
for you. Members or
registrants can always
upgrade to
Gold Membership by
logging-in and selecting
“upgrade my membership.”
You also have the
opportunity to purchase
any one or all of the
Gold forms at
Landlord.com's e-Store.
-
Standard Gold Membership:
If you only want to
fill-in forms using your
typewriter or pen, then
Standard Gold Membership
is the right choice for
you. This package is
best suited for members
that will only have very
few or only one rental
and do not wish to
archive their rental
data or documents
online.
-
Deluxe Gold Membership:
If you don't mind
filling-out multiple
documents or do a lot of
paperwork associated
with your rentals or
apartments, and want to
use your computer's
keyboard to fill-in
forms,
Deluxe Gold Membership
is the right choice for
you. Landlord.com's
Deluxe Gold is perfect
for professional
landlords, property and
resident managers that
wish to cut by one-half
the time it takes to
process routine
paperwork.
Trial, Standard or
Deluxe Gold Membership:
all have access to
e-Forms
Wizard Online
the ultimate
auto-filling rental form
service that is open to
everyone! Whether you
just registered or are a
Gold Member this package
will astound you. Just
enter some relevant data
about your tenant,
property and instantly
e-Forms Wizard Online
will produce
professionally drafted
documents including, the
lease or rental
agreement, disclosures
(lead, smoke detector,
locks, etc.), rent
collection reminders,
eviction notices and
lease renewals. All at
the click of your mouse.
Got a change? No
problem, all your data
is archived so making
changes and updating
accounts is simple and
easy. The best part is
you actually get
to review all completed
documents before you
buy!
Yes.
Landlord.com members can
choose to add upgrades to
their account at any time.
To do so, log in to your
account and click "account
services."
Landlord.com Trial members can choose to
upgrade their membership to
Standard or
Deluxe at any time
during or immediately
following their registration
(free).
What are the
system requirements and what
type of computer do I need?
The
e-Forms Center service
requires that you use an IBM
compatible computer with a
Windows-based operating
system.
Click here for more details.
Does e-Forms
Center work with my
Macintosh computer?
Yes.
What kind of printer will I
need?
Just about
any printer will work with
e-Forms Center. We recommend
a laser printer for the
quickest and best results.
Can I access my account from
any computer?
Yes.
Whether you're on the road,
at home or in your office,
or meeting with the tenant
at his or her home or work,
you can access the e-Forms
Center at any time.
Will I need any training
before I can use the e-Forms
Center?
No, or
very little. The e-Forms
Center was designed to be
simple and easy to use. If
you know how to download a
form using Acrobat Reader,
you'll know how to make the
most of the e-Forms Center.
I need a little more
convincing. Do you have a
detailed list of membership
benefits? And what have
other members had to say
about membership?
The answer
to the first question is
yes.
Just click here to see the
many benefits and features
of being a Gold Member,
and see for yourself the
clear advantages the e-Forms
Center has over the
competition.
Click here to see what other
members who have used the
center have to say about
their satisfaction of being
a member of Landlord.com's
e-Forms Center.
Can I register online if I
do not have an active email
address?
No. You
must have an active email
address, so we can email
your confirmation of your
account information to you.
What if my email changes or
I want to change my
password; will I be able to
update my account?
Yes. Once
you signup (register for
free) you can update your
account any time you log in,
including changing your
email address or your
password at the
login page.
If I have trouble logging in
what steps should I take
before contacting someone at
Landlord.com?
If you see the following
error message;
-
"Error:
Bad Username or
Password" -
Either the user name or
password entered is
incorrect (try again or
another). Sometimes this
is could a cookie
problem, you must have
your cookies enabled or
set to medium or higher.
However, if you are not
sure or just forgot your
user name or password,
you will see at the
log-in page "Forgot
your password or
username?" click
that or
click here nd
you will
go to the log-in page.
Just type in your email
address and you will be
emailed your user name
and password
immediately.
-
Cookies
- Must be enabled and
set medium or higher.
-
Cache
Files - It is also
possible your cache
files may need to be
cleared from your
browser (your browser
keeps a cache file on
any previous visits
you've made to our web
site). It will be
necessary for you to
clear them out,
including closing your
browser session and
starting up your browser
again.
-
More Help
- If
logging in problem
persists, call
Landlord.com at
1-800-573-8428 for
assistance.
For Internet Explorer;
-
6.0 –
from the main tool bar
select “Tools/Internet
Options,” then press
“Delete Files,” and
press “OK,” now do the
same for “Delete all
offline content.” Press
OK again.
-
5.5 -
from the main tool bar
select “Tools,” select
“Internet Options,”
select “General,” then
see “Temporary Internet
Files,” now press
“Delete Files,” (also
check the box for
“Delete all offline
content and press “OK.”
Netscape Navigator;
-
7.0 -
from the main tool bar
select
“Edit/Preferences,”
select “Advanced” arrow.
See the one marked
“Cache,” select “Clear
Memory Cache” and “Clear
Disk Cache,” click OK.
For AOL;
-
Open
the “Control Panel”
first, then click
“Internet Options Menu.”
Follow the same
procedure for IE 6.0
stated above.
-
Saving
your password and user
name – There are many
utility programs on the
Net (free, shareware,
and fee) available to
you. Check out Password
Tracker.
Can I use any version of the
most popular browsers with
the e-Forms Center?
We have
tested the forms at e-Forms
Center with the following
browsers and found them to
be fully compatible;
-
Internet Explorer 5.5
and 6.0, 7.0
-
AOL
We
recommend that you use one
of the above browsers with
e-Forms Center. Obtain FREE
upgrades at the following
links:
If you need more help on this subject, email us.
|
|
If you need more help on this subject, email us. |
